Your Trusted Partner for Travel Luggage & Gear
At TripCaseHub, we’re more than just a luggage retailer—we’re a team of avid travelers who built a brand to solve the very frustrations we faced on the road. Founded in 2018 by a group of friends who’d spent years juggling broken suitcases, ill-fitting carry-ons, and disorganized travel bags, we set out to create a one-stop destination where every piece of luggage and gear is designed with real travel needs in mind. No more compromising on durability for style, or practicality for size—we believe your luggage should work as hard as you do, whether you’re jetting off for a weekend getaway, a cross-country business trip, or a family vacation abroad.
Our Story: Born From Travel, Built For Travel
The idea for TripCaseHub began on a delayed flight from London to New York. One of our co-founders, Sarah, had just watched her checked suitcase’s wheel snap off at the airport carousel—her third broken bag in six months. Another co-founder, Mike, struggled to fit his “carry-on” into the overhead bin, only to be forced to check it (and pay extra fees) because it was an inch over the airline’s limit. By the time we landed, we’d all shared stories of similar headaches: suitcases that couldn’t handle rough baggage handlers, bags that lacked enough pockets for organization, or gear that looked great but fell apart after a few trips.
We realized there was a gap in the market: luggage brands often prioritized either fashion or function, but rarely both. So, we set out to change that. We spent 18 months researching materials, testing designs, and interviewing hundreds of travelers—from frequent business flyers to backpackers, parents to solo adventurers—to understand what they really needed. We visited factories to handpick durable fabrics (like scratch-resistant PC and waterproof nylon), tested wheels for thousands of rolls on rough surfaces, and worked with engineers to create suitcases that fit every major airline’s carry-on rules. In 2019, we launched TripCaseHub with a simple promise: to make travel easier, more organized, and stress-free—starting with the gear you rely on most.
Our Mission: Empower Every Journey
Our core mission is simple: to equip travelers with luggage and gear that enhances, not hinders, their trips. We believe travel should be about exploring, connecting, and creating memories—not worrying about broken zippers, overweight bags, or disorganized belongings. To live up to this, we hold every product to three non-negotiable standards:
- Durability: Every suitcase, bag, and accessory undergoes rigorous testing—from drop tests to wheel wear tests—to ensure it can handle the chaos of airports, trains, and busy streets. We only source materials that meet industrial-grade standards, so your gear lasts trip after trip.
- Practicality: We design with real travel in mind. Our carry-ons include built-in TSA locks and USB charging ports; our checked bags have expandable compartments for souvenirs; our travel bags feature hidden pockets for passports and valuables. No “gimmicks”—just features that solve actual problems.
- Inclusivity: We know travel looks different for everyone. That’s why we offer a range of sizes (from 17-inch personal carry-ons to 30-inch family-sized checked bags), styles (from sleek hardshells to casual canvas duffels), and price points—so every traveler can find gear that fits their needs and budget.
Our Values: What Guides Us
At TripCaseHub, our values aren’t just words on a page—they shape every decision we make, from the products we design to the way we treat our customers:
- Quality Over Quantity: We’d rather offer 50 well-made products than 500 cheap ones. Every item in our collection is carefully curated and tested to ensure it meets our high standards.
- Traveler-Centricity: We listen to our customers. From feedback on social media to in-depth surveys, we use your input to improve our products—whether it’s adding more mesh pockets to a carry-on or adjusting the height of a backpack strap.
- Sustainability: Travel impacts the planet, and we’re committed to reducing ours. We use recycled materials in 60% of our products (like recycled PC for hardshells and recycled nylon for duffels
- Transparency: We don’t hide behind jargon. Every product page lists exactly what materials we use, how we test our gear, and where it’s made. If you have a question, our team is here to answer it—no runaround.
Our Promise to You
When you shop at TripCaseHub, you’re not just buying a suitcase or a bag—you’re buying peace of mind. We stand behind every product with a 1-year warranty (covering defects in materials and craftsmanship), free 30-day returns (no questions asked), and 24/7 customer support (because travel problems don’t wait for 9-to-5). Whether you need help choosing the right carry-on for your next flight, tracking an order, or troubleshooting a broken wheel, our team of travelers is here to assist you.
We’re proud to have served over 250,000 travelers across the U.S., Canada, UK, and EU—from first-time flyers to seasoned globetrotters. And we’re just getting started. As we grow, we’ll keep focusing on what matters most: creating gear that makes your next journey smoother, happier, and more memorable.
Thank you for letting TripCaseHub be part of your travels. We can’t wait to see where you go next.